Guide
How do you get your business recommended by ChatGPT, Gemini, and Claude?
You get recommended by being cited: answer your customers' real questions in depth on your own site, then show up on YouTube, Reddit, and review sites.
The short answer
You get recommended by an AI assistant the same way you get mentioned everywhere else it looks. On the show, marketing strategist Ross Simmonds explains that when you ask an LLM a question, it does a query fan-out: it rewrites your question into a batch of variations, searches the web for all of them at once, pulls from Reddit, YouTube, Quora, Yelp, TripAdvisor and regular search results, then counts how often each business comes up and weights the ones named most. So your website alone is not enough. The work is to answer the questions your customers actually ask, in depth, in the words they would type into a prompt, and then to be present on the third-party platforms those answers get scraped from. Simmonds also points out that Google owns YouTube and has blocked other models from scraping it, which gives video a real advantage inside Google's own AI products. Pick the one channel your customers already live on, be the best there, and repurpose everything you make.
Step by step
Write down the 20 questions people ask before they ever hear of you
Simmonds says to start with the questions your customer asks before they know you exist. Not questions about your product. Questions about their problem. A parent looking at schools asks how to prepare a kid for university, or what to do when the traditional system is failing their kid. Get 20 of them on paper. That list is your whole content plan, and it takes an afternoon.
Answer each one in depth on your own site, in the words a person would type
Every question on that list needs a real page behind it, not a line in an FAQ. Simmonds calls for an in-depth asset that actually answers the thing. Use the language your customer would put in a prompt, including the local phrasing, so a page about the best coffee shops in your town says exactly that. Also put your awards and review-site recognition on the site. That is what tells a model you are the real thing.
Get listed and mentioned on the platforms the models pull from
The fan-out hits Reddit, YouTube, Quora, Yelp and TripAdvisor before it ever gets to you. So be there. Make sure your review listings are strong. Answer the question when somebody asks it in a subreddit. When a thread about your category goes up, tell your existing customers by email or text and let them chime in. Simmonds adds one warning: only do this if your customers actually like you, because that thread cuts both ways.
Put a camera on the work you already do
This is the cheapest step on the list. Simmonds tells the coffee shop owner to set the phone up, hit record, and make coffee. People build a real attachment to watching someone care about their craft. Publish one a day. You are not adding hours to your week, you are recording the hours you already work, and you end up with video that Google can see.
Pick one channel and be the best in the world at it
Simmonds is blunt here. Better to be great at one channel than mediocre across six. His read by niche: beauty goes to TikTok and Instagram, interior design to Instagram, music to TikTok, entrepreneurship to YouTube, tech to X, management and HR to LinkedIn, and local business to Facebook groups, which he thinks almost nobody is taking seriously. Outside North America, he points to WhatsApp.
Create it once, then repurpose it forever
Take one long video. Run the transcript through an LLM and get a blog post. Pull the ten moments worth clipping and cut them vertical and horizontal. Screenshot a moment, add the line underneath, and that is your LinkedIn or Instagram post. Then keep resharing the good ones. Simmonds notes that maybe five percent of your following saw a post the day it went up, so the other ninety-five percent is still an audience. Tools like his own distribution.ai automate the cycle.
Set up Reddit properly before you post anything
Claim reddit.com/r/yourbrand. If it already exists, check whether it is expired or has a mod you can DM, and know that Reddit will hear a trademark claim. Then make one clearly named human account, Ross from distribution.ai rather than a faceless logo. Read the rules and the culture of a subreddit before you contribute. Simmonds has been on the front page about 23 times and banned about 18 times, and the bans came from dumping link after link.
Go get the human insight a model cannot scrape, and just ask how people found you
Sit down for hour-long interviews with your actual customers, record them, and feed the transcripts into a paid LLM project so the material is not training data for everyone else. That is your unfair advantage, because nobody can copy it. On measurement, Simmonds says clean attribution is gone. Watch referral traffic from OpenAI, Perplexity and Claude, and put How did you hear about us on your form or ask it at the counter.
“In an age where you can ask an LLM anything, getting closer to the human is where the gold is because the LLM can't scrape me.”
Ross Simmonds, in the episode
Key moments
- ▶0:44Ross's core content mantra: create once, repurpose forever
- ▶4:04How LLM query fan-out works and why it matters for every business
- ▶7:28Why Google's ownership of YouTube gives it a structural AI advantage
- ▶34:36Why human customer interviews beat lazy AI marketing research
- ▶37:26Breaking down Claude's Super Bowl ad as a masterclass in human insight
- ▶55:45How to navigate Reddit as a brand without getting banned
Questions people ask
how does ChatGPT decide which businesses to recommend
Simmonds describes it as a query fan-out. The model takes your question and rewrites it into many versions, asking for the best, the top, the highest rated, the most reviewed, then searches all of them at once across Reddit, YouTube, Quora, Yelp and regular search. It counts how often each business name comes back and weights the ones mentioned most. The answer you read is a tally of what the internet already says about you.
is SEO dead now that people use AI instead of Google
Simmonds does not say SEO is dead, he says the old version of it is not enough. Writing a few blog posts, optimizing your landing pages, getting a few links and asking Google to index you is the thing of the past. Your site still matters and still has to be crawlable. It is just one of many places the model looks.
what should a small local business do to show up in AI search
Get your own site in order first, using the exact language a customer would put in a prompt, including your town name. Put your Yelp and TripAdvisor recognition where it can be seen. Get rated well on the review sites, consider partnering with a creator who will make video about you, and answer the Reddit threads where people ask for the best in your area. Simmonds walks through this using a coffee shop as the example.
why is YouTube important for AI search
Google owns YouTube and has told ChatGPT and Perplexity they cannot scrape it, so Google is sitting on video data its competitors do not have. Simmonds argues Google is also commercially motivated to send people to YouTube rather than a video somewhere else, because of subscriptions and ad revenue. That makes video one of the most underrated opportunities right now. It is also the format that carries the most human connection when everything written can be generated.
how do I use Reddit for marketing without getting banned
Read the rules of a subreddit and understand its culture before you post anything. Add value to the conversation instead of dropping links. Simmonds got banned early on by taking every blog post he had written and submitting them all at once to subreddits like technology, entrepreneur and SEO. He has not been banned in about six years.
should my brand have a Reddit account or should I post as myself
Simmonds says do both, in a specific way. Claim the subreddit at reddit.com/r/yourbrand, and create a user account that is clearly a named person tied to the brand, like Ross from distribution.ai. That named human is the one who goes into other communities and educates, engages, entertains and empowers. He also suggests having multiple people at the organization with their own accounts.
what are the four Es of content
Educate, engage, entertain, empower. Educate means telling people what they do not know. Engage means asking the questions your audience is already sitting with. Entertain can be as simple as a meme about a shared struggle, and empower means celebrating the wins of the people you serve. Simmonds uses the four Es as the human half of the strategy, with site structure as the other half.
how do I create content for AI search if I have no time
Simmonds gives two answers. Record what you already do, set the phone up while you work and publish one a day, because that costs you almost nothing. For the written side, use a tool like Claude connected to your CMS to draft a batch of posts on a topic, then edit them with your own hands before they go out.
which social platform should I focus on for my business
One of them, done properly. Simmonds says it is far better to be the best in the world on a single channel than mediocre across Reddit, blogging, Facebook, YouTube and Quora at once. Which one depends on your niche: TikTok and Instagram for beauty, Instagram for interior design, TikTok for music, YouTube for entrepreneurship, X for tech, LinkedIn for management and HR, and Facebook groups for local business.
is Facebook still worth it for business in 2026
Simmonds thinks yes, but not the way people used to use it. Social sharing there has fallen off and it has become more of a media channel, with an audience skewing to 45 and 50 plus who consume passively. The value sits in Marketplace and in groups, where like-minded local people are actually talking. He calls the page a bait and switch and says the money is now in the groups.
why are my Google and Meta ads not working anymore
Simmonds raises a few possibilities. Cost per click is rising as people scroll past ads faster, and many advertisers bid on queries with no commercial intent, since someone typing coffee is not the same buyer as someone typing coffee near me, and best is a different person than cheapest. If your product does not match the intent you are bidding on, you lose every time. He also says five creative variations is no longer enough and brands should be running fifty or more.
how do you track marketing results when AI is sending the traffic
Accept some nuance, because Simmonds says perfect attribution no longer exists. Watch referral traffic from OpenAI, Perplexity and Claude, and if you want to go further, look at how often and how positively you get named in model answers using tools like Profound, AirOps or Athena. The measure that still holds up is self-attributed: ask how did you hear about us on your form, at checkout, or in person. If people keep saying ChatGPT while your analytics show nothing, that gap is the answer.
This guide is drawn from a full conversation on the show.